Illustrative sample
● AI feedback · MMI station · Premium tier
The station
A close friend calls you in tears the night before your most important exam. They have just found out they failed a subject they need to graduate, and they say they feel like giving up on everything. What do you say, and what do you do?
Your answer (excerpt): "First I would tell them failing one subject isn't the end of the world and that lots of people fail and still graduate. I would explain they can probably resit or appeal, and help them email the coordinator to sort out options. I would tell them to focus on next steps rather than dwell on it. I would also make sure I still got enough sleep for my own exam."
The six criteria - in depth
Empathy
You reassured ("not the end of the world") but never named what they are feeling. Reassurance that skips the emotion reads as dismissal, even when you mean well. Your tone stayed level here too - warmth that is felt but not heard still reads as distance on the other end of the line.
Communication
Clear and easy to follow. It speaks at your friend more than with them - fewer instructions, more presence. Your pace also jumped to 175 wpm through the advice run, which sharpens the "being told what to do" feel.
Reasoning
Sensible options (resit, appeal) - but offered before you understood the situation. Good judgement at the wrong moment still costs marks. The appeal route only applies if something went wrong in the marking - naming when you would use each option shows judgement, not just knowledge.
Reflection
No sign you checked whether your help was wanted, or weighed your own exam against being there. The closing line lands as self-focused - said more slowly, with the trade-off owned out loud, the same content would read as honest self-awareness.
Real-world awareness
You know the mechanics. A top answer also notices risk: "give up on everything" is a flag worth gently checking before moving on. You do not need clinical language - "is it just the subject, or is everything feeling heavy?" is enough, and it is safe to ask.
Problem solving
Resit, appeal, email the coordinator - workable routes, sensibly ordered. A stronger answer also plans for tonight itself: who stays with them, and when you check in tomorrow. And the plan should survive reality - if they say "do not tell anyone", what is your next move?
Polished Auditor check
Not detectedYour answer does not lean on rehearsed structure to hide thin reasoning - the gaps above are timing and empathy, not authenticity. When an answer sounds fluent but says little, this flag trips and the review shows you exactly where.
Read this first
Biggest strength
Your instinct to be useful is real, and examiners want future doctors who act. The fix is not to care less - it is to time it.
What's holding you back
You moved to fixing before the person felt heard. Candidates who score 8+ sit in the emotion for a beat first, then problem-solve.
Your answer, annotated: the moments that moved your score
"First I would tell them failing one subject isn't the end of the world and, um, that lots of people fail and still graduate. I would explain they can probably resit or appeal, and, uh, help them email the coordinator to sort out options. I would tell them to focus on next steps rather than dwell on it. I would also make sure I still got enough sleep for my own exam."
Premium marks fillers in place as well, and syncs every line to your recording, so you can click a moment and hear exactly how it sounded. Green is a strength, amber is something to work on.
"...failing one subject isn't the end of the world..."
EmpathyMinimising the event instead of naming the feeling - the line that cost the most.
"...help them email the coordinator to sort out options."
Problem solvingConcrete, doable, and shared ("help them") rather than taking over.
"...make sure I still got enough sleep for my own exam."
ReflectionA fair boundary, but said without acknowledging the trade-off - own it out loud and it becomes a strength.
Delivery read - from your voice
Premium delivery read
How you came across
Every Premium review measures this from your actual recording. Examiners score substance, not polish - this panel exists to help you sound like your most composed self.
Speaking pace150 wpm
Right in the natural conversational range. This reads as composed. Target 120-160 wpm
Filler density10.1%
Fillers were frequent - usually a sign of speaking a little ahead of your thinking. A short silent pause beats an "um". 80 filler words of 792
Vocal variation - how genuine you soundExpressive
Lots of natural pitch movement - this reads as animated and engaged. 6.1 semitones of pitch movement
Your pace slowed in the second half (175 -> 146 wpm) - often a sign of more careful thinking, or fatigue.
What to work on
- Swap fillers for a brief silent pause - it reads as considered, not hesitant.
- Your longest pause was 19.3s - fine for thinking, but narrate it ("let me think about that for a second") so it does not read as freezing.
Natural beats fluent. Examiners never mark down fillers or pauses, and chasing these numbers until you no longer sound like yourself will cost you far more than a few stray fillers ever could. This panel helps you notice habits, never a target to perform to.
Presence read - from your video
Eye contact
Mostly steady
Held the lens well through your opening. It drifted down-left each time you listed options - if you use notes, glance and return rather than reading.
Posture
Open, engaged
Upright with a slight lean-in while talking about your friend - reads as genuinely involved rather than performing concern.
Expression
Flattens under load
Warm at the start, then your face went neutral once you moved into logistics. Let the concern stay visible while you problem-solve.
Habits
One flagged
You touched your face repeatedly in the second half - invisible to you, distracting on camera. Anchor your hands and it disappears.
Read gently, never to penalise a natural, cultural or neurodivergent style - this exists so nothing about your manner surprises you on interview day.
Lift my answer - full rewrite
Keeps your voice and your decision - rebuilds how it lands
"That sounds crushing - you have worked all year, and to find out tonight of all nights. I'm not going anywhere, tell me what happened. ... Feeling like giving up makes sense after news like this, and I want to check - is it just the subject, or is everything feeling too heavy right now? ... When you're ready, we can look at options together: most unis allow a resit or an appeal, and we could draft the email to your coordinator tomorrow. I do have my exam in the morning, so here is what I can do: I'll stay on the phone as long as you need tonight, and I'll call you straight after my exam. You will not deal with this alone."
1The feeling is named and given time before any solution appears.
2The "giving up on everything" flag is checked gently instead of skipped.
3Your own exam is still protected - stated as a plan, so it reads as honest rather than self-focused.
Your next rep
Re-record this station. For the first 20 seconds, say nothing that contains a solution - only what you notice they are feeling. Then compare your delivery read: steadier pace, fewer fillers, and the warmth audible.
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Illustrative example. Real feedback is generated on your own answer and recording.